Updated at 2023-06-13
SaveMy (“we,” “our,” or “us”) is committed to protecting your
privacy. This Privacy Policy explains how your personal information is
collected, used, and disclosed by SaveMy.
This Privacy Policy applies to our website, and its associated
subdomains (collectively, our “Service”) alongside our application,
SaveMy. By accessing or using our Service, you signify that you have
read, understood, and agree to our collection, storage, use, and
disclosure of your personal information as described in this Privacy
Policy and our Terms of Service. This Privacy Policy was created with
Termify.
Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy,
every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by
your web browser. It is used to identify your browser, provide
analytics, remember information about you such as your language
preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or
“our,” it refers to G.O.L.U.S INTERNATIONAL sp.z.o.o., Dluga 29, 00-238
Warsaw, Polska that is responsible for your information under this
Privacy Policy.
- Country: where SaveMy or the owners/founders of SaveMy are based, in this case is United Kingdom
- Customer: refers to the company, organization or person that
signs up to use the SaveMy Service to manage the relationships with your
consumers or service users.
- Device: any internet connected device such as a phone, tablet,
computer or any other device that can be used to visit SaveMy and use
the services.
- IP address: Every device connected to the Internet is assigned a
number known as an Internet protocol (IP) address. These numbers are
usually assigned in geographic blocks. An IP address can often be used
to identify the location from which a device is connecting to the
Internet.
- Personnel: refers to those individuals who are employed by SaveMy
or are under contract to perform a service on behalf of one of the
parties.
- Personal Data: any information that directly, indirectly, or in
connection with other information — including a personal identification
number — allows for the identification or identifiability of a natural
person.
- Service: refers to the service provided by SaveMy as described in the relative terms (if available) and on this platform.
- Third-party service: refers to advertisers, contest sponsors,
promotional and marketing partners, and others who provide our content
or whose products or services we think may interest you.
- Website: SaveMy’s site, which can be accessed via this URL: www.savemy.ai
- You: a person or entity that is registered with SaveMy to use the Services.
What Information Do We Collect?
We collect information from you when you visit our website/app,
register on our site, place an order, subscribe to our newsletter,
respond to a survey or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
We also collect information from mobile devices for a better user experience, although these features are completely optional:
- Location
(GPS): Location data helps to create an accurate representation of your
interests, and this can be used to bring more targeted and relevant ads
to potential customers.
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website/app (we continually strive to improve our
website/app offerings based on the information and feedback we receive
from you)
- To improve customer service (your information helps us to more
effectively respond to your customer service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
When does SaveMy use end user information from third parties?
SaveMy will collect End User Data necessary to provide the SaveMy services to our customers.
End users may voluntarily provide us with information they have made
available on social media websites. If you provide us with any such
information, we may collect publicly available information from the
social media websites you have indicated. You can control how much of
your information social media websites make public by visiting these
websites and changing your privacy settings.
When does SaveMy use customer information from third parties?
We receive some information from the third parties when you contact
us. For example, when you submit your email address to us to show
interest in becoming a SaveMy customer, we receive information from a
third party that provides automated fraud detection services to SaveMy.
We also occasionally collect information that is made publicly available
on social media websites. You can control how much of your information
social media websites make public by visiting these websites and
changing your privacy settings.
Do we share the information we collect with third parties?
We may share the information that we collect, both personal and
non-personal, with third parties such as advertisers, contest sponsors,
promotional and marketing partners, and others who provide our content
or whose products or services we think may interest you. We may also
share it with our current and future affiliated companies and business
partners, and if we are involved in a merger, asset sale or other
business reorganization, we may also share or transfer your personal and
non-personal information to our successors-in-interest.
We may engage trusted third party service providers to perform
functions and provide services to us, such as hosting and maintaining
our servers and the website/app, database storage and management, e-mail
management, storage marketing, credit card processing, customer service
and fulfilling orders for products and services you may purchase
through the website/app. We will likely share your personal information,
and possibly some non-personal information, with these third parties to
enable them to perform these services for us and for you.
We may share portions of our log file data, including IP addresses,
for analytics purposes with third parties such as web analytics
partners, application developers, and ad networks. If your IP address is
shared, it may be used to estimate general location and other
technographics such as connection speed, whether you have visited the
website/app in a shared location, and type of the device used to visit
the website/app. They may aggregate information about our advertising
and what you see on the website/app and then provide auditing, research
and reporting for us and our advertisers.
We may also disclose
personal and non-personal information about you to government or law
enforcement officials or private parties as we, in our sole discretion,
believe necessary or appropriate in order to respond to claims, legal
process (including subpoenas), to protect our rights and interests or
those of a third party, the safety of the public or any person, to
prevent or stop any illegal, unethical, or legally actionable activity,
or to otherwise comply with applicable court orders, laws, rules and
regulations.
Where and when is information collected from customers and end users?
SaveMy will collect personal information that you submit to us. We
may also receive personal information about you from third parties as
described above.
How Do We Use Your Email Address?
By submitting your email address on this website/app, you agree to
receive emails from us. You can cancel your participation in any of
these email lists at any time by clicking on the opt-out link or other
unsubscribe option that is included in the respective email. We only
send emails to people who have authorized us to contact them, either
directly, or through a third party. We do not send unsolicited
commercial emails, because we hate spam as much as you do. By submitting
your email address, you also agree to allow us to use your email
address for customer audience targeting on sites like Facebook, where we
display custom advertising to specific people who have opted-in to
receive communications from us. Email addresses submitted only through
the order processing page will be used for the sole purpose of sending
you information and updates pertaining to your order. If, however, you
have provided the same email to us through another method, we may use it
for any of the purposes stated in this Policy. Note: If at any time you
would like to unsubscribe from receiving future emails, we include
detailed unsubscribe instructions at the bottom of each email.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide SaveMy
to you and fulfill the purposes described in this policy. This is also
the case for anyone that we share your information with and who carries
out services on our behalf. When we no longer need to use your
information and there is no need for us to keep it to comply with our
legal or regulatory obligations, we’ll either remove it from our systems
or depersonalize it so that we can’t identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of
your personal information when you place an order or enter, submit, or
access your personal information. We offer the use of a secure server.
All supplied sensitive/credit information is transmitted via Secure
Socket Layer (SSL) technology and then encrypted into our Payment
gateway providers database only to be accessible by those authorized
with special access rights to such systems, and are required to keep the
information confidential. After a transaction, your private information
(credit cards, social security numbers, financials, etc.) is never kept
on file. We cannot, however, ensure or warrant the absolute security of
any information you transmit to SaveMy or guarantee that your
information on the Service may not be accessed, disclosed, altered, or
destroyed by a breach of any of our physical, technical, or managerial
safeguards.
Could my information be transferred to other countries?
SaveMy is incorporated in United Kingdom. Information collected via
our website, through direct interactions with you, or from use of our
help services may be transferred from time to time to our offices or
personnel, or to third parties, located throughout the world, and may be
viewed and hosted anywhere in the world, including countries that may
not have laws of general applicability regulating the use and transfer
of such data. To the fullest extent allowed by applicable law, by using
any of the above, you voluntarily consent to the trans-border transfer
and hosting of such information.
Is the information collected through the SaveMy Service secure?
We take precautions to protect the security of your information. We
have physical, electronic, and managerial procedures to help safeguard,
prevent unauthorized access, maintain data security, and correctly use
your information. However, neither people nor security systems are
foolproof, including encryption systems. In addition, people can commit
intentional crimes, make mistakes or fail to follow policies. Therefore,
while we use reasonable efforts to protect your personal information,
we cannot guarantee its absolute security. If applicable law imposes any
non-disclaimable duty to protect your personal information, you agree
that intentional misconduct will be the standards used to measure our
compliance with that duty.
Can I update or correct my information?
The rights you have to request updates or corrections to the
information SaveMy collects depend on your relationship with SaveMy.
Personnel may update or correct their information as detailed in our
internal company employment policies.
Customers have the right to request the restriction of certain uses
and disclosures of personally identifiable information as follows. You
can contact us in order to (1) update or correct your personally
identifiable information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) delete
the personally identifiable information maintained about you on our
systems (subject to the following paragraph), by cancelling your
account. Such updates, corrections, changes and deletions will have no
effect on other information that we maintain, or information that we
have provided to third parties in accordance with this Privacy Policy
prior to such update, correction, change or deletion. To protect your
privacy and security, we may take reasonable steps (such as requesting a
unique password) to verify your identity before granting you profile
access or making corrections. You are responsible for maintaining the
secrecy of your unique password and account information at all times.
You should be aware that it is not technologically possible to remove
each and every record of the information you have provided to us from
our system. The need to back up our systems to protect information from
inadvertent loss means that a copy of your information may exist in a
non-erasable form that will be difficult or impossible for us to locate.
Promptly after receiving your request, all personal information stored
in databases we actively use, and other readily searchable media will be
updated, corrected, changed or deleted, as appropriate, as soon as and
to the extent reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any
information we have about you, you may do so by contacting the
organization of which you are a customer.
Personnel
If you are a SaveMy worker or applicant, we collect information you
voluntarily provide to us. We use the information collected for Human
Resources purposes in order to administer benefits to workers and screen
applicants.
You may contact us in order to (1) update or correct your
information, (2) change your preferences with respect to communications
and other information you receive from us, or (3) receive a record of
the information we have relating to you. Such updates, corrections,
changes and deletions will have no effect on other information that we
maintain, or information that we have provided to third parties in
accordance with this Privacy Policy prior to such update, correction,
change or deletion.
Sale of Business
We reserve the right to transfer information to a third party in the
event of a sale, merger or other transfer of all or substantially all of
the assets of SaveMy or any of its Corporate Affiliates (as defined
herein), or that portion of SaveMy or any of its Corporate Affiliates to
which the Service relates, or in the event that we discontinue our
business or file a petition or have filed against us a petition in
bankruptcy, reorganization or similar proceeding, provided that the
third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about
you to our Corporate Affiliates. For purposes of this Privacy Policy,
“Corporate Affiliate” means any person or entity which directly or
indirectly controls, is controlled by or is under common control with
SaveMy, whether by ownership or otherwise. Any information relating to
you that we provide to our Corporate Affiliates will be treated by those
Corporate Affiliates in accordance with the terms of this Privacy
Policy.
Governing Law
This Privacy Policy is governed by the laws of United Kingdom without
regard to its conflict of laws provision. You consent to the exclusive
jurisdiction of the courts in connection with any action or dispute
arising between the parties under or in connection with this Privacy
Policy except for those individuals who may have rights to make claims
under Privacy Shield, or the Swiss-US framework.
The laws of United Kingdom, excluding its conflicts of law rules,
shall govern this Agreement and your use of the website/app. Your use of
the website/app may also be subject to other local, state, national, or
international laws.
By using SaveMy or contacting us directly, you signify your
acceptance of this Privacy Policy. If you do not agree to this Privacy
Policy, you should not engage with our website, or use our services.
Continued use of the website, direct engagement with us, or following
the posting of changes to this Privacy Policy that do not significantly
affect the use or disclosure of your personal information will mean that
you accept those changes.
Your Consent
We’ve updated our Privacy Policy to provide you with complete
transparency into what is being set when you visit our site and how it’s
being used. By using our website/app, registering an account, or making
a purchase, you hereby consent to our Privacy Policy and agree to its
terms.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may
contain links to other websites not operated or controlled by SaveMy. We
are not responsible for the content, accuracy or opinions expressed in
such websites, and such websites are not investigated, monitored or
checked for accuracy or completeness by us. Please remember that when
you use a link to go from the Services to another website, our Privacy
Policy is no longer in effect. Your browsing and interaction on any
other website, including those that have a link on our platform, is
subject to that website’s own rules and policies. Such third parties may
use their own cookies or other methods to collect information about
you.
Cookies
SaveMy uses “Cookies” to identify the areas of our website that you
have visited. A Cookie is a small piece of data stored on your computer
or mobile device by your web browser. We use Cookies to enhance the
performance and functionality of our website/app but are non-essential
to their use. However, without these cookies, certain functionality like
videos may become unavailable or you would be required to enter your
login details every time you visit the website/app as we would not be
able to remember that you had logged in previously. Most web browsers
can be set to disable the use of Cookies. However, if you disable
Cookies, you may not be able to access functionality on our website
correctly or at all. We never place Personally Identifiable Information
in Cookies.
Blocking and disabling cookies and similar technologies
Wherever you’re located you may also set your browser to block
cookies and similar technologies, but this action may block our
essential cookies and prevent our website from functioning properly, and
you may not be able to fully utilize all of its features and services.
You should also be aware that you may also lose some saved information
(e.g. saved login details, site preferences) if you block cookies on
your browser. Different browsers make different controls available to
you. Disabling a cookie or category of cookie does not delete the cookie
from your browser, you will need to do this yourself from within your
browser, you should visit your browser’s help menu for more information.
Remarketing Services
We use remarketing services. What Is Remarketing? In digital
marketing, remarketing (or retargeting) is the practice of serving ads
across the internet to people who have already visited your website. It
allows your company to seem like they’re “following” people around the
internet by serving ads on the websites and platforms they use most.
Payment Details
In respect to any credit card or other payment processing details
you have provided us, we commit that this confidential information will
be stored in the most secure manner possible.
Kids’ Privacy
We do not address anyone under the age of 13. We do not knowingly
collect personally identifiable information from anyone under the age of
13. If You are a parent or guardian and You are aware that Your child
has provided Us with Personal Data, please contact Us. If We become
aware that We have collected Personal Data from anyone under the age of
13 without verification of parental consent, We take steps to remove
that information from Our servers.
Changes To Our Privacy Policy
We may change our Service and policies, and we may need to make
changes to this Privacy Policy so that they accurately reflect our
Service and policies. Unless otherwise required by law, we will notify
you (for example, through our Service) before we make changes to this
Privacy Policy and give you an opportunity to review them before they go
into effect. Then, if you continue to use the Service, you will be
bound by the updated Privacy Policy. If you do not want to agree to this
or any updated Privacy Policy, you can delete your account.
Third-Party Services
We may display, include or make available third-party content
(including data, information, applications and other products services)
or provide links to third-party websites or services (“Third- Party
Services”).
You acknowledge and agree that SaveMy shall not be responsible for
any Third-Party Services, including their accuracy, completeness,
timeliness, validity, copyright compliance, legality, decency, quality
or any other aspect thereof. SaveMy does not assume and shall not have
any liability or responsibility to you or any other person or entity for
any Third-Party Services.
Third-Party Services and links thereto are provided solely as a
convenience to you and you access and use them entirely at your own risk
and subject to such third parties’ terms and conditions.
Facebook Pixel
Facebook pixel is an analytics tool that allows you to measure the
effectiveness of your advertising by understanding the actions people
take on your website. You can use the pixel to: Make sure your ads are
shown to the right people. Facebook pixel may collect information from
your device when you use the service. Facebook pixel collects
information that is held in accordance with its Privacy Policy
Tracking Technologies
-
- Google Maps APIGoogle Maps API is a robust tool that can be used to create a
custom map, a searchable map, check-in functions, display live data
synching with location, plan routes, or create a mashup just to name a
few.
Google Maps API may collect information from You and from Your Device for security purposes.
Google Maps API collects information that is held in accordance with its Privacy Policy
-
- CookiesWe use Cookies to enhance the performance and functionality
of our platform but are non-essential to their use. However, without
these cookies, certain functionality like videos may become unavailable
or you would be required to enter your login details every time you
visit the platform as we would not be able to remember that you had
logged in previously.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from
the European Economic Area (EEA), and in this section of our Privacy
Policy we are going to explain exactly how and why is this data
collected, and how we maintain this data under protection from being
replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how
EU residents’ data is protected by companies and enhances the
control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just
the EU-based businesses and EU residents. Our customers’ data is
important irrespective of where they are located, which is why we have
implemented GDPR controls as our baseline standard for all our
operations worldwide.
What is personal data?
Any data that relates to an identifiable or identified individual.
GDPR covers a broad spectrum of information that could be used on its
own, or in combination with other pieces of information, to identify a
person. Personal data extends beyond a person’s name or email address.
Some examples include financial information, political opinions, genetic
data, biometric data, IP addresses, physical address, sexual
orientation, and ethnicity.
The Data Protection Principles include requirements such as:
- Personal data collected must be processed in a fair, legal, and
transparent way and should only be used in a way that a person would
reasonably expect.
- Personal data should only be collected to fulfil a specific purpose
and it should only be used for that purpose. Organizations must specify
why they need the personal data when they collect it.
- Personal data should be held no longer than necessary to fulfil its purpose.
- People covered by the GDPR have the right to access their own
personal data. They can also request a copy of their data, and that
their data be updated, deleted, restricted, or moved to another
organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should
protect individuals’ personal data that they collect and process. It
also raises the stakes for compliance by increasing enforcement and
imposing greater fines for breach. Beyond these facts it’s simply the
right thing to do. At SaveMy we strongly believe that your data privacy
is very important and we already have solid security and privacy
practices in place that go beyond the requirements of this new
regulation.
Individual Data Subject’s Rights – Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject
rights requirements of GDPR. SaveMy processes or stores all personal
data in fully vetted, DPA compliant vendors. We do store all
conversation and personal data for up to 6 years unless your account is
deleted. In which case, we dispose of all data in accordance with our
Terms of Service and Privacy Policy, but we will not hold it longer than
60 days.
We are aware that if you are working with EU customers, you need to
be able to provide them with the ability to access, update, retrieve and
remove personal data. We got you! We’ve been set up as self service
from the start and have always given you access to your data and your
customers data. Our customer support team is here for you to answer any
questions you might have about working with the API.
California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose
categories of Personal Information we collect and how we use it, the
categories of sources from whom we collect Personal Information, and the
third parties with whom we share it, which we have explained above.
We are also required to communicate information about rights
California residents have under California law. You may exercise the
following rights:
- Right to Know and Access. You may submit a verifiable request for
information regarding the: (1) categories of Personal Information we
collect, use, or share; (2) purposes for which categories of Personal
Information are collected or used by us; (3) categories of sources from
which we collect Personal Information; and (4) specific pieces of
Personal Information we have collected about you.
- Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
- Right to Delete. You may submit a verifiable request to close your
account and we will delete Personal Information about you that we have
collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you
would like to exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
California Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to disclose categories of Personal Information we
collect and how we use it, the categories of sources from whom we
collect Personal Information, and the third parties with whom we share
it, which we have explained above.
CalOPPA users have the following rights:
- Right to Know and Access. You may submit a verifiable request for
information regarding the: (1) categories of Personal Information we
collect, use, or share; (2) purposes for which categories of Personal
Information are collected or used by us; (3) categories of sources from
which we collect Personal Information; and (4) specific pieces of
Personal Information we have collected about you.
- Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
- Right to Delete. You may submit a verifiable request to close your
account and we will delete Personal Information about you that we have
collected.
- Right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you
would like to exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
Contact Us
Don’t hesitate to contact us if you have any questions.
